Tuition Management

FACTS / Nelnet Business Solutions is the nation's leading provider of tuition payment plans. At FACTS, we've spent 27 years listening to schools and administrators about what they want from a tuition management program. Today, we unveil a new vision for serving your school and families. In addition to helping families with monthly tuition payments, we also offer expanded flexibility for parents and schools that meets your high expectations–and ours. We can also bill your families for incidental fees accumulated throughout the year, meaning you'll never have to send another invoice from your school office–we'll handle it all for you.

School Benefits

• Serving all families with custom payment plans
• Multiple payment methods (automatic bank payments,
  credit card payments, and paper or electronic invoices)
• Incidental fee billing
• Prefunded deposit account
• Line item sub-accounts
• Month end journal entries to your general
  accounting ledger
• Any-day remittance dates
• Financial management dashboard
• Email or text payment reminders
• Delinquency management at no additional
  cost—no hidden fees
• Transparent audit trails for your school and families
• Comprehensive system training and assigned
  live-agent—not an outside call center
• Secure and compliant system for processing school and
  family payments (SSAE 16 audited, PCI DSS Level 1
  validated, Red Flags ready)

 Family Experience

• Increased affordability and convenience
• Easy payment plan sign-up (online or paper)
• Flexible payment options (pay in full, quarterly,
  by semester, or monthly)
• Intuitive online account maintenance
• 24/7 customer service
• Switch among financial accounts
• Families can pay ahead online
• Families can pay by telephone
• Mobile-friendly payment site
• “No Login” online payment option
• One-click Spanish translation option
• Multiple students on one agreement
• Payment notice emailed 2-days after missed
  payment due date (invoice)